Uso de princípios do built-in quality na prevenção de não conformidades nos componentes elétricos em sidecars: um estudo no setor metalomecânico

Use of built-in quality principles to prevent nonconformities in electrical components in sidecars: a study in the metalworking sector

Abstract

The quest for position in an increasingly competitive market has led to an increasingly competitive search among companies. To remain in the market, companies must constantly implement improvements based on tools and methods that help improve their production processes. This article analyzes the application of the Built in Quality (BIQ) methodologie as tools to support continuous improvement and error reduction in production processes, focusing on a sidecar assembly line. The research was conducted using a qualitative and exploratory approach, based on data collected in a real-life case study, in which recurring failures were identified in the vehicles' electrical installations. The use of a Pareto chart demonstrated that, after implementing corrective actions based on BIQ principles, there was an approximately 30% reduction in identified failures. Furthermore, it was observed that the Kaizen philosophy contributed significantly to employee engagement and to building an organizational culture focused on error prevention and process standardization. The results demonstrate that the integration of quality at the source and continuous improvement can generate substantial gains in productivity, cost reduction, and customer satisfaction. It is concluded that these methodologies, when applied in a structured manner and with the involvement of leadership and operational teams, promote operational excellence and the sustainability of industrial processes.